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Loss of home just one hurdle for family

By Gentry Braswell
Published/Last Modified on Thursday, Nov 08, 2007 - 06:13:02 am MST

Herald/Review

SIERRA VISTA — A family displaced Friday when their home burned down is struggling to move forward as the holidays approach.

The Herzog family was not home during the noon hour last week when their home at the corner of Sheila Lane and South Carmichael Avenue was devoured by a fire, which had fully engulfed the residence before firefighters arrived after the delayed emergency call.

Amanda Herzog, 30, was at a doctor’s appointment with her service dog. Her two sons, ages 7 and 8, were in school.


Amanda and Christopher Herzog walk through the remnants of their Sheila Lane home Wednesday in Sierra Vista. The Herzogs home burned to the ground last Friday afternoon. (Mark Levy-Herald/Review)


Chris Herzog, 34, was out of the house helping a friend. His wife had left about a half hour earlier for her  appointment.

The Herzogs had been renting the home at 15 Sheila Lane since May from a landlord based in Tucson.

“We’ve met with her already, and she’s waiting on the fire report to take care of her end of the business,” Chris Herzog said.

The investigation and initial fire-suppression efforts by the Sierra Vista Fire Department were hindered because of the precarious and dilapidated structure being a compromise to the safety of the firefighter crews, Fire Marshal Paul Cimino said.

The exact cause was not officially declared as of Wednesday, “but because it was under remodel, there could’ve been some causes there, but we cannot nail that down,” Cimino said.

The origin of the fire was definitely in the interior, but there is no evidence that makes the fire suspicious, he said.

“We are in desperate need for funds. We did also lose a vehicle in the fire. Maybe somebody could donate a car to us,” Amanda said. “Because of my medical condition, I can’t drive a standard, and that’s what our second car is.”

She has reflex-sympathetic dystrophy, also known as complex pain syndrome. She also has disc degenerate disease.

She was injured while serving in the U.S. Army and is on Veterans Affairs Disability pay, but the family still has an emergent financial situation.

Chris serves as full-time caregiver to his wife and does remodeling work.

“I work when I can,” he said.

Both of their sons attend Town & Country Elementary School, which has been helping the family since the fire. The Southern Arizona Chapter of the American Red Cross has put the family up at a local hotel since the fire.

“Actually, the Red Cross has been taking care of us. They took care of us immediately as far as that,” Chris said.

Their youngest son has a mild-to-moderate autism diagnosis and has taken the loss of the home and essentially all the family’s belongings better than his older brother, their parents said.

Their youngest does miss his Tony Stewart race car toys, his father said.

“Just about the only thing we got saved was the kids’ bikes. They got a little melted, but we can get a new seat, new peddles and new tires,” Chris said.

During the fire, the bikes were in the back yard, closest to the back fence.

“We’re taking it one day at a time,” he said.

Amanda and her service dog were out of the house at the time of the fire. Of the family’s other two pet dogs, they took one to the pound after moving into the hotel indefinitely, and the other remains unaccounted for, though the Herzog’s former neighbors told them they had seen their other pet since the fire.

“My cane, my walker, everything was lost in the fire,” she said.

Like the fire investigators, the family is not able to make much use of what’s left in the rubble. It is evident the destroyed home with a collapsed roof and unsteady flooring remains has been picked through by scavengers, who have removed such things as wrought-iron bars presumably to pawn, they said.

“There was nothing salvageable anyway,” she said.

Herald/Review reporter Gentry Braswell can be reached at 515-4680 or by e-mail at gentry.braswell@svherald.com.



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    know this family wrote on Nov 20, 2007 8:22 AM:

    " by the way, anyone watch the 5pm news on channel 9?? Amanda was on there asking for more donations and they are now up there getting her dog trained as a service dog. Guess the good people of sierra vista arent donating enough money to her since tucson set up a donation hotline for them. "

    solidox wrote on Nov 17, 2007 10:01 AM:

    " Evadean, welcome to reality. not all of us are taken in by pity-parties, and not all of us want to throw money away on people with criminal histories and ill reputations. this is america, where one hardly needs to beg to survive; chances are, if you find yourself in such a position, you've done it to yourself and it's your own fault. these people apparently had plenty of self-created problems long before this fire and perhaps that's why the whole thing happened at all. i've said it before, i'll say it again: it's time to stop being stupid. "

    Really wrote on Nov 15, 2007 8:01 PM:

    " Shameful, are you telling us that she doesn't have reflex-sympathetic dystrophy, also known as complex pain syndrome. or disc degenerate disease. I can believe that, but. The reporter should have checked into that before writing this sob story. How can she draw disability if she didn't serve at least 180 days? "

    Shameful!! wrote on Nov 15, 2007 4:32 PM:

    " It was an awful thing that happened to the Herzog family but what upsets me the most is when someone falsely claims to be a "Disabled Veteran". Amanda did not even make it out of basic training when she hurt her ankle. She is NOT a true veteran & should take shame in saying so when so many of our troops are in harms way as we speak. Please don't let the bad actions of the parents effect the boys because they are the innocent victims. Please donate material items for the boys in place of money. "

    know this family wrote on Nov 14, 2007 11:13 AM:

    " i want to clarify, i do not hate this family. im just saying be careful with giving her money. i will be donating clothes to the school for the boys i just wont give her money to spend on herself. chris can get a job if he wanted to and ive seen her without her walker, cane or service dog in town and she was getting around just fine. "

    Difference between hate and wisdom. wrote on Nov 14, 2007 7:31 AM:

    " Evadean, there's a difference between hating people and being a complete fool. I don't think anyone here has said they hate this family. I know I don't. I don't know them and feel nothing for them one way or the other. But I *DO* hate scams. It seems people here are just saying don't be a fool, look closely at the 'facts' we're given and consider them. There's nothing in God's word that says we should be fools, not judge situations, and that we should cast pearls before swine. Rather, I believe it cautions us to act wisely. "

    Really wrote on Nov 13, 2007 8:43 PM:

    " Three sides to every story, his, hers, and the truth. Know the family says, she will waste any money given. I wouldn't doubt that. Care for the kids: Whose kids? How about her own? Veteran: True, substantiated. "

    Thanks, "know this family" and "don't be fooled" wrote on Nov 13, 2007 4:02 PM:

    " I, and my checkbook, will be staying home. There's just too much about this story that smacks of scam. I believe someone posted (early on) the sizes of clothes for the boys, and that's where I'll spend my money. "

    Evadean wrote on Nov 13, 2007 12:44 PM:

    " I am in shock of all the mean, cruel things people in Sierra Vista have said about a horrible situation that was beyond thier control. I feel more pity for the hate in the hearts of lots of these people writing these messages than the Herxog. losses. those were material losses they will survive. But the hate in hearts of these people below is really sad. Yes I have had a fire and helped these people and will do it for others in the future as I do not see myself as god and judge of others. "

    Veteran wrote on Nov 13, 2007 9:46 AM:

    " The Veterans Administration can help this veteran; besides just a monthly paycheck for her disability. If she requires full-time care, then the VA can and will help her. If she requires other disability items, i.e., special vehicle, walker, cane, a home loan, education for a job she can do even with her disability or even a home remodeled to benefit her disability, then all she has to do is ask the VA. The VA takes care of Veterans, disabled or not. The only thing is—the claims must be true and substantiated. "

    care for the kids wrote on Nov 13, 2007 7:39 AM:

    " Please open your hearts and help this family. I have had the pleasure of meeting the two boys, they are nice, polite, well mannered children. I have also witnessed their mom taking time to teach sign language to our local students. The result was a wonderful performance by the students that filled them with pride as they demonstrated their new skill for their parents. Just because a disabled person may look fine, does not mean they don't feel miserable. We all have our good and bad days, those with chronic illness learn to function, despite the pain. "

    know this family wrote on Nov 13, 2007 7:06 AM:

    " i can honestly say ive known this family for over 5 years and my advice take it or leave it but i would help the BOYS as they are the true victims. i would NOT give amanda or chris MONEY. buy the boys stuff and donate that but thats it. she will not spend the money shes given in the right place. "

    Wondering wrote on Nov 11, 2007 9:53 PM:

    " How do some of these people that write articles, justify calling themselves reporters? Should a reporter write a article, that makes people want to feel compassionate, because he does? While putting a slant on the story, without checking any facts? I don't think that is a reporter, more like a spin Dr. for a cause. "

    solidox wrote on Nov 11, 2007 7:48 AM:

    " ...it's never as simple as it seems. also, i don't know who your editor is, but he didn't quite catch the error of "peddles". it's "pedals". of interest is the court history for amanda herzog; citations for littering to disorderly conduct to shoplifting. christopher herzog's includes a conviction for drug/paraphernalia possession. i won't be giving. "

    Things could have been worse wrote on Nov 10, 2007 8:53 AM:

    " If I read this correctly this family had 3 dogs and several cars. Maybe if they had only 1 pet and 1 car they could have afford renters insurance. Also the husband could have gotten a job 2nd shift, when the sons were home. My cousin lost both her legs at 19,raised 2 sons, and her husband worked full time. You would be amazed how much 2 young children can do. Chris could have also worked 3rd shift, his wife was sleeping. This family had bad luck, but they are still alive for the holidays, be grateful with that "

    To Each His Own wrote on Nov 10, 2007 6:21 AM:

    " Sounds like "don't be fooled" and others might have more knowledge of the situation... Katrina did jade a lot of people, especially after it was discovered people got money who should not have and others spent it on booze, designer jeans, and lap dances. I say those who want to donate, go to Town & Country Elementary and do so. Those who don't want to give, don't. It's that easy. "

    Compassionate wrote on Nov 9, 2007 7:50 PM:

    " I would give the $1000, if I knew it would do good, but chances are it would be gone in no time, on foolishness. Give a rich man a $1000, and he would double it in a couple of years, give a poor man a $1000, and it would be gone in a month. "

    Worker wrote on Nov 9, 2007 7:29 PM:

    " To SVR: I know they lost everything, and really feel for them, as they lost their Nascar toys. "

    Cathi wrote on Nov 9, 2007 6:02 PM:

    " For those interested in actually helping, I have already researched and found Town & Country Elem School is taking donations as the boys attend school there. For Not understanding: I am sorry to hear of your mother's plight, but, am sure we all would have helped had we known. I do not know this family, and I cannot comment on what's true and what's not, but I do know, there are two boys involved who are innocent regardless of anyone's actions. I do not care about the allegations. I will help with whatever I can. "

    Don't be fooled... wrote on Nov 9, 2007 5:54 PM:

    " What about their other car sitting three doors down(automatic)...? car that they "lost" hadn't run for a year...? Condition of the house prior to fire?? Please check these things before your hearts and check books open up.Yes, please help the boys, but think twice about the money... "

    To Not Understanding: wrote on Nov 9, 2007 2:18 PM:

    " If your mother is who I think she is, she just lost her husband right before this happened and she has worked for this community for many years. She lost EVERYTHING and didn't whine to the Herald. By the way she owned her home too... We came together in the business she works in to help her out and she has been the most grateful person on earth. She is a perfect example of who we should come together and support in times like this, not people that ask for everything and expect it immediately. "

    I don't get it.. wrote on Nov 9, 2007 2:09 PM:

    " I feel compassion for someone losing their home, but she really sounds like she wants more than what she had. Yes I agree renter's insurance is far fetched, but why didn't she ask for clothes for the family? All they kept talking about was her medical supplies (which VA pays for anyways)and the toys for the kids. Of course kids should have a toy or two, but isn't clothing, food, and other life basics more important at this point? If he doesn't work, they do not need two cars. I know lots of families who don't have two. "

    to worker wrote on Nov 9, 2007 11:18 AM:

    " I compeletely agree. there are too many conflicting issues with this story. first if her husband is her full time caregiver then why didnt he drive her to her appt? how is she walking through the rubble of her "rent" house without assistance? I understand the need to help families in need because I dontate as well but I would step back and look at the story in whole and think if it makes sense? "

    SVR wrote on Nov 9, 2007 11:13 AM:

    " I would venture to say that most people who rent on Sheila Lane can't afford to buy renter's insurance. If they could I seriously think they wouldn't choose to live there. So get off your "renter's insurance" rant, Worker! You are making too many assumptions without any facts. This family has lost everything (except the car : )! I believe people should pull themselves up by their bootstraps as well. However, a little help without your hateful judgments would be nice! Why are you so angry!? "

    Come on! wrote on Nov 9, 2007 10:46 AM:

    " Are you folks really that dumb?? Worker and others like that put comments in here just to irk you. And you fall for it EVERY TIME! Its like watching a kid teasing a class full of students. He puts his hands to his ears, wiggles his fingers and says "neener neener neener" and everyone chases after him. Grow up and learn to recognize when someone is trying to get a reaction out of you. If you ignore the comments, the person saying them will not get the satisfaction they're looking for. "

    To Worker wrote on Nov 9, 2007 9:25 AM:

    " Worker is right how did she get to her doctor appointment if her car was at home and that was all she could drive and chris was helping a friend "

    What happened to compassion? wrote on Nov 9, 2007 7:41 AM:

    " I think what happened to compassion was Katrina and several like events over the last decade. People seriously got ripped off both through our tax dollars and donations. People have become jaded. "

    Ms. Russell wrote on Nov 9, 2007 7:00 AM:

    " Donations of cash, clothes and other items are being accepted at Town & Country School on Lenzner Ave. Thank you Sierra Vista for coming together to help neighbors in need. "

    Not Understanding wrote on Nov 9, 2007 6:39 AM:

    " My Mother lost her home in a fire in October of 2005. She lost EVERYTHING. She is a widow and has noone but me. I didnt see an article in the front page of the paper concerning her plight. She was in a situation very similar to this couple,yet noone made a big big fuss over her loss. Drive by the location of the fire,theres a vehicle sitting in what I believe used to be a garage.If she cant drive stick,then how did she get to her appointment? If she was dropped off,Whats wrong with continuing to share rides? "

    Whoa, peeps! wrote on Nov 9, 2007 6:13 AM:

    " I think in people are expressing themselves, not because they lack compassion, but because they sense they are being duped. That's perhaps the result of poor reporting. Why is a woman who is obviously quite ambulatory in need of full-time care? Why, if she has full-time care from a human, does she need an assistance animal/car? People tend to get angry and defensive when asked to hand over their own hard-earned stuff when there's something hinky afoot. People have a right and a responsibility to question things that don't add up. Though...perhaps they should learn to express themselves better. "

    I agree with worker wrote on Nov 8, 2007 11:53 PM:

    " I feel sorry for the family. I was reading this, and thinking what can I do to help. Then I read them asking for a car. And they already have another car, but it's a stick shift. They already have more than what alot of people have. And how does one ask for donations for themselves? And who cares if it's a stick shift, her husband isn't working. I have friends that have RSD, and their spouses work. "

    Ron H. wrote on Nov 8, 2007 11:38 PM:

    " Is there any relief fund set up or planned to assist this family? If so, how and where would someone be able to provide aid? Please post aid that may be given, through FD/PD, charity, etc... "

    compassion wrote on Nov 8, 2007 11:07 PM:

    " Whatever happened to compassion, to helping people when they have trouble? The Sierra Vista I moved to in the late '80's was not as cold and calloused at that time. Is it that SV has grown too big--no longer that small town calring for people? "

    Worker wrote on Nov 8, 2007 9:15 PM:

    " Too bad, they probably caused the fire, through their own carelessness. Probably didn't bother to buy renters insurance. And a full time caregiver? Talk to the neighbors. She can drive and managed to walk through the rubble, without her precious cane and walker. Usually things like this are not beyond control, it is the bad choices that people make. "

    I would like to help too wrote on Nov 8, 2007 5:52 PM:

    " "Worker" have you ever been a caregiver to an ill family member? probably not. Do not judge unless you have walked in someones shoes. When you tuck yourself into a warm bed tonight think of those that don't have a bed ,a home a table to enjoy a family dinner because things happen in life beyond our control not because we lack ambition. OK where do I sign up? Any bank account established? "

    Sierra Vista Resident wrote on Nov 8, 2007 5:13 PM:

    " To "Worker:" I guess you missed the part where the husband is a full-time caregiver to his disabled wife. Your empathy is amazing. To the Herald: It would be nice if your reporter would ask or and provide an address or entity to which donations could be sent. "

    To worker..... wrote on Nov 8, 2007 4:30 PM:

    " Their home was destroyed...the issue of whether or not the father worked full time has nothing to do with it. They have nothing but the shirts on their backs right now. It could happen to any one of us, regardless of our financial situations. "

    To Worker wrote on Nov 8, 2007 4:27 PM:

    " Oh, that was very nice of you! I hope these people will be able to get back on their feet. I'm glad that no one was home when this happened. "Stuff" can be replaced but lives cannot. My thoughts and best wishes are with you. "

    Air Talent on the loose wrote on Nov 8, 2007 2:59 PM:

    " Does any journalist know how to spell in context any more? In the line "...we can get a new seat, new peddles and new tires," the word 'peddles' should be 'PEDALS.' I'm an education major and a disc jockey by trade and I can do better than that. I constantly find spelling and grammatical errors in newspapers--not only this one but larger ones as well. Thanks for letting me vent... "

    want to help also wrote on Nov 8, 2007 2:17 PM:

    " Need to know where to send a donation. "

    Adoption? wrote on Nov 8, 2007 2:16 PM:

    " Maybe someone with a good heart could offer to take in their apparently disposable family member (or members if the missing one is located). "

    scm wrote on Nov 8, 2007 12:22 PM:

    " Hey "worker" - I can't use the words I have for you on this forum. He has to take care of his wife full time - and work part time. You'd probably complain if the state covered the cost of a day-time caregiver. "

    I don't get it.... wrote on Nov 8, 2007 12:09 PM:

    " If she cannot drive a stick and her husband was not with her, how did she get to her doctor's appointment? She said she would like a car donated since they lost one but it sounds like they lost the car with the stick? I feel awful that they lost everything but asking for hand outs right away seems a bit improper. Truth be told if they had renter's insurance they may have been better off. On top of it, he did the remodel so they may be paying for the house if it is found to be cause. "

    Take care of your own wrote on Nov 8, 2007 11:48 AM:

    " I'd like to see the military community step up and help out one of their own. Come on Ft. Huachucha, lets see what you can do. There are more than enough spouses clubs and other groups that can pull together to support someone who served. "

    belinda wrote on Nov 8, 2007 11:10 AM:

    " HI I RECIEVED A LETTER FROM MY SON SCHOOL AND AID IF YOU WOULD LIKE TO MONEY TO HELP THIS FAMILY START OVER, YOU CAN BRONG CASH OR CHECKS DIRECTLY TO THE OFFICE AT TOWN AND COUNTRY SCHOOL. OR DONATE CLOTHING ITEMS BOYS SHIRTS YOUGHT XL OR L AND M, PANTS 10 AND 8 HUSKY, UNDERWARE SIZE 16 AND 12, SHOES SZ 3 OR 4. "

    A way to help. wrote on Nov 8, 2007 10:05 AM:

    " Another way to help would be to hire Chris for jobs if you have any. If he does remodeling, he can probably do other types of jobs. Winter's coming on, he could do various winterizing tasks and such. Clean gutters, windows, and do yard work, too, such as weed control. For most small tasks, you really don't need a licensed person. If Amanda can drive and get herself around, she doesn't require full-time care, so I'm sure they would appreciate any jobs you can give them. I'm sure you can contact the reporter with offers. "

    Joe Vega North Phoenix wrote on Nov 8, 2007 10:00 AM:

    " Can you post a way to get some donations to this family. The sizes of clothes for the Boys would also help. As for the comment left by "Worker" You're typically,selfish for saying something like that after a person looses so much in that fire. How dare you talk about anyone,you have no clue what this person has gone through. But, then if your comment didn't scare you to write, you would have used your real name,like myself! "

    To Worker wrote on Nov 8, 2007 9:56 AM:

    " How can you be so freakin cruel? This lady served our country and is now injured for the rest of her life, depending upon her spouse to assist her. If my spouse ever lifted a finger to assist me I am sure H-LL would be freezing over! "

    A concerned citizen wrote on Nov 8, 2007 9:18 AM:

    " All she wants is money and donations and chris should definately get job. Anyone who helps should be careful of what what they donate or give. "

    penny wrote on Nov 8, 2007 8:53 AM:

    " To whoever wrote with the statement that they wouldn't be in such dire straits if the husband had some ambition; again, with the negative thought instead of the compassion to help. It's not like they planned the fire to destroy all their belongings, whether the husband works or not. Where can donations be made? Lets help these people. "

    Think!!!! wrote on Nov 8, 2007 8:36 AM:

    " It figues that someone could still find something negative to say in this situation. The husbands employment status shouldn't matter! I think anyone rich or poor in the same situation would appreciate any type of support whether it be financially or morale-wise! No one is perfect!! "

    Dean Haskin wrote on Nov 8, 2007 7:57 AM:

    " How can one help them out?? Where can one send items or cash donations? We have some furniture that we wouuld like to donate to the family. Thanks. "

    to worker wrote on Nov 8, 2007 7:54 AM:

    " the man takes care of his ailing wife and 2 children. you are an arrogant individual that truly has no compassion for anyone. I hope nothing like this befalls you in life, heaven forbid. "

    Want to help wrote on Nov 8, 2007 7:35 AM:

    " How can we help this couple? Who do we contact to donate to them? "

    Want to help wrote on Nov 8, 2007 7:35 AM:

    " How can we help this couple? Who do we contact to donate to them? "

    Worker wrote on Nov 8, 2007 7:14 AM:

    " They might not be is such dire straits, if the husband had some ambition. "

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